Pricing
One property. Keep your PMS. Prove the ROI.
Built for multifamily operators and third-party PMs who want to see the maintenance and entry numbers move on a single property before rolling out across the portfolio. Every plan includes guided onboarding — and none of them touch your PMS.
Pilot
One property. Prove the ROI before you scale.
- Up to 1 property
- Maintenance updates automation
- Occupied-unit entry workflows
- Entry Assurance AI
- Guided onboarding
- Pilot success review
Operator
Most common for multi-property operators.
- Up to 10 properties / 500 units
- Unlimited staff seats
- AI-assisted reply handling
- Email + SMS delivery
- Operations dashboard
- Custom branding
- Priority support
Portfolio
Third-party managers and larger portfolios.
- Unlimited properties and units
- Multi-owner reporting
- API access
- Dedicated success manager
- Custom integrations
- Volume pricing
Not sure which plan fits?
Most operators start with a one-property pilot. We'll walk through your current maintenance and entry workflow and recommend the right path.
Frequently asked
Do I have to replace my PMS?
No. ResidentFlow is designed to run alongside Buildium, AppFolio, Yardi, Rent Manager, and others. You keep your core system and add the resident-facing maintenance and entry workflow on top.
What does a pilot look like?
We start on one property. You bring real maintenance and entry workflows. We measure time saved, no-access visits avoided, and resident status calls reduced over the pilot window.
How is this different from a full property management platform?
We don't do accounting, leasing, or rent collection. We focus tightly on the resident-facing maintenance communication and occupied-unit entry coordination layer — the part most PMS platforms leave to your staff.
Do you support SMS?
Yes. Operator and Portfolio tiers include SMS via Twilio with opt-in tracking and retries.
Can I cancel anytime?
Yes. Month-to-month, no long-term contracts.